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If you are interested in information about our products and services, please call or email us:
PRODUCT & SERVICE INFORMATION
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Phone: (800) 474-9816
Email: support@brodart.com
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If you are uncertain where to find help at Brodart, start by contacting our customer service department:
CUSTOMER SERVICE
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Phone: (800) 474-9802
Email: bookscs@brodart.com
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Frequently Asked Questions
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| This section is intended to help you answer any questions you may have about DartClix. Click on a question to go to it's answer. |
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DartClix Questions
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| Questions & Answers |
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What is DartClix?
DartClix is a subscription service providing libraries with hand selected, quality web sites, ready to import into their online public access catalog (OPAC). The subscription consists of a database of over 16,000 professionally cataloged web sites in MARC format, approximately 350 new sites delivered each month and a monthly report to help keep existing sites up-to-date.
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There are hundreds of thousands of sites already available to my patrons on the Internet. Why should I buy DartClix for my library?
By making the professionally selected quality sites of DartClix available as part of your OPAC, you are providing your patrons with fast, efficient and reliable search results without the added overhead of cost for research, cataloging and maintenance. DartClix is not intended to replace the Internet, but rather to extend the resources of your library, and to enhance the value of your OPAC to your patrons.
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What do DartClix records look like?
Each DartClix record is professionally cataloged in MARC format and adheres to AACRII cataloging rules. In addition to other standard MARC tag information, the DartClix records include valuable information such as Library of Congress subject headings, Library of Congress and Dewey classification numbers, annotations, audience levels, and Uniform Resource Locator's (URL's) to the website.
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What do I get for my money?
The first month of your subscription you receive a database which contains over 16,000 titles, followed by 11 monthly files each containing approximately 350 new titles. To keep the existing sites up-to-date, you receive 11 monthly URL reports that contain all previously delivered URL's that have either changed or are no longer active. Access to Brodart's exceptional, toll-free customer service is also included in the subscription.
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Web sites are always changing. How can I be sure my web sites are kept up-to-date?
As part of our commitment to quality, Brodart maintains several processes, both automated and manual, to verify URL functionality and site integrity. As part of your subscription, you will receive the Monthly URL report which contains information on existing URL's that have changed or are no longer active. This report can be used to make manual changes within your system.
Brodart can also provide the deleted and changed records contained in the Monthly URL report in MARC format. If your system has the ability to match on the Brodart control number, and process the records in accordance to the coding in leader pos. 05 (deleted records contain a "d" and changed records contain a "c") this process can be fully automated. This automated maintenance is provided in a separate file, delivered on a separate CD, or FTP file.
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How do I receive DartClix records?
DartClix records can be delivered in one of two easy ways. The files can be sent to the library on CD, or the library may choose to retrieve the records from the Brodart FTP server at their convenience.
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How are the web sites selected for inclusion?
Our selection staff continuously monitors and maintains a list of over 30 established bibliographies and "directory sites" that contain high quality, information rich web sites. Although these bibliographies are created by reputable sources, we leave nothing to chance. Each site is manually reviewed and carefully evaluated by our highly qualified selection staff to verify its credibility and dependability.
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Can customers recommend web sites to be cataloged?
Absolutely! This is an exciting feature of DartClix. All customers are invited to submit their recommendations for inclusion. They will be reviewed and considered by the selection staff for approval. If they meet our selection criteria, they will be sent to a cataloger and included in an upcoming release of DartClix.
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I'm just not quite sure. Can I get a trial to see if I like DartClix?
We will be pleased to send you a CD with 25 sample records for the purpose of test loading into, and viewing in, your library's own OPAC. Simply call (800) 233-8467 ext. 6772, to request a copy of this free CD.
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I've heard about DartClix 4 Kids. How is that different than DartClix?
DartClix 4 Kids, also available by subscription, is a subset of DartClix that provides professionally selected and cataloged, age appropriate web sites for Preschool - Middle School users. In addition to the database containing more than 2,400 sites, you also get a file each month containing new web sites, and a monthly report used for maintenance.
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